All returns are subject to a $25 restocking fee.

Any unworn items may be returned within 30 days of receipt for exchange of style, size, color, or for refund of the purchase price.

All returns must be received in new condition to allow for restocking.

A return authorization is not required, but please do include your name, address, phone number, and reason for return.

We keep individual size/width records of your purchases, so once your size is established, exchanges are seldom necessary for subsequent orders.

Return address:
The Alden Shop
170 Sutter Street
San Francisco, CA 94104

415-421-6691

online@aldenshoe.com